Archive for the ‘ BBA11 QUESTION BANK ,BUSINESS COMMUNICATION ’ Category

Thursday, April 30th, 2009

Manners in classrooms
Sandeep Rai, Editor, GJIMT STUDY CIRCLE

What are manners?

People in prehistoric times learned to act in various ways that made life much easier and more pleasant for one another, after that early civilizations developed some rules for social conduct that were later called as etiquettes(Manners).Good manners show that you have respect for others.

How to implement manners in the classrooms?

It is very necessary for the students to be in manner and teachers to help them in doing so, in and throughout the class to gain what the teacher is teaching in the class.
Before we go to solutions, let us see some common examples that tend to make classroom etiquette a problem.
Habits Like
• Arriving late in the class Room .
• Chatting with each other during class or while fellow student is discussing something with the teacher.
• Trying to dominate your teacher on topics that he/she is teaching.
• Eating and drinking in class.
•Not concentrating when other students ask questions from the teacher.
• Packing before the lecture is fully completed.
• Leaving class early.
• Sleeping in class.
Use of Electronic Devices in classrooms
•Answering a cellphone in the classroom, use of devices like MP3 players, Handheld Games etc .

Solutions of these problems.

Beginning of the class.

Be on time in the class, if possible 5 minutes before the starting of the class.
Switch off Cell phones
Before the starting of the class switch off your mobile phones as they can disturb the study environment of the class..
Way of talking
 Whenever saying/asking something be polite and use professional language.

Always come to the class prepared

 Every student need to come prepared with their subject books, notebook and a pen, if possible give a reading to the topic to be taught in the class.

 Bring your assignment, homework by the due date. Do not make excuses.

Avoid Unwanted Frustration

 Angrily confronting the teacher will create an unacceptable and ugly environment for all involved.

Eatables

 Classrooms are not canteens .Food and other Eatables should not be consumed in the classroom.

Respect the Facilities

 Students are supposed to help in maintaining the appearance of the classroom.

 Do not write on college property such as benches, chairs, books, etc.

 Do not waste classroom resources (Markers, papers, etc.)

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Saturday, April 25th, 2009

GJ-IMT
LESSON PLAN
BBA II Sem. (2008-2011)
Subject: BUSINESS COMMUNICATION-II
Subject Code:
Start Date: 15 January, 2009 Assessment Scheme
Finish Date: 30 April, 2009 Internal Assessment: 40 marks
No. of weeks: 15 weeks External Assessment: 60 marks
No. of Sessions per week: 4 Total 100
Session Duration: 60 minutes

Sessions Topic References
Essentials of Grammar
4 Parts of Speech, Punctuation, Vocabulary Building, Phonetics
Essential of English Grammar by Bhupinder Singh Sehgal. CH-I
Office Management
4 Types of Correspondence, Receipt and Dispatch of Mail, Filing Systems, Classification of Mail Online Spark Notes
4 Letter & Resume Writing:
4 Types of Letters-Formal / Informal, Importance and Function, Drafting the Applications, Elements of Structure, Preparing the Resume, Do’s& Don’ts of Resume Book rags.com
Test—I
Presentation Skills
4 Importance of Presentation Skills, Capturing Data, Voice & Picture Integration, Guidelines to make Presentation Interesting, Body Language, Voice Modulation. Questa.com
4 Interview Preparation
Types of Interview, Preparing for the Interviews, Attending the Interview, Interview Process, Employers Expectations, General Etiquette, Dressing Sense, Postures & Gestures Princeton Review
MST—I
Group Discussion & Presentation
4 Definition, Process, Guidelines, Helpful Expressions, Evaluation
Questa.com
MST—II
4. General Etiquette, Proficiency in Letter Drafting / Interview Preparation Questa.com

References
R1 Business Communication By Bodh Raj
R 2 Business Correspondence By N K.Ghosh

Note: 1). Students are advised to consult ‘other sources’ plus literature available on the concerned topic.
2) The material for various topics would also be given from my own sources from internet & from
online Library Questia.com.

 
Friday, April 17th, 2009

FRIENDS,COLLEAGUES,STUDENTS AND VISITORS,ALL OF YOU ARE REQUESTED TO LEAVE YOUR COMMENTS AND SUGGESTIONS ABOUT MY WEBSITE ALONGWITH WITH YOUR E -MAIL ID.I SHALL SEND YOU MY BOOK ON ENGLISH GRAMMAR, IF YOUR COMMENTS ARE PUBLISHED HERE——PRINCIPAL BHUPINDER SINGH [RETD] MEDIA COORDINATOR, GJIMT

 
Friday, April 17th, 2009

Corrections for MBA/MCA Entrance Exam
1. He said that he will go there.
2. I advised him to work hard lest he may fail.
3. He spoke so fast that I cannot understand him.
4. He talks as if he is mad.
5. He admitted that he is at fault.
6. He told me that honesty was the best policy.
7. He said that he will reach my college in time.
8. He said that he has done it.
9. I fear that he might not fail.
10. He was so sad that he cannot speak.
11. Sh. Vajpayee broadcasted relief to the employees.
12. I succeed becasue I worked hard.
13. She has overdrew money from her bank.
14. He ridden his horse in vain.
15. I have selled my fountain pen.
16. Christ said tht blessed were those who helped the poor.
17. We eat that we might live.
18. Unless you will work hard you will not be successful.
19. Nobody could foresee that our neighbours will attack us.
20. He told me that honesty was the best policy.
21. She will be glad if her son was to get a prize.
22. He talks as if he is not in his senses.
23. I thought that you will never speak to me again.
24. He told me that his father was an early riser.
25. My friend told me that he never drinks.
26. He is in Madras since three months.
27. His command of the language is as good if not better than any politician.
28. Why don’t you avail the railway concession ?
29. ‘The Times of India’ has the largest circulation of any other paper.
30. Sameer neither invited me nor my brother to his party.

 
Tuesday, April 14th, 2009

Q.1 Answer in 8 to 10 lines any 10 of the following short type question.
Q..1 What is communication
Q.2 Differentiate between verbal and non verbal communication.
Q.3. When written orders are issued ?
Q.4. What is formal communication ?
Q.5 What is informal communication ?
Q.6 What is grapevine ?
Q.7 Differentiate between grapevine and rumour.
Q.8 How can telephone be effectively used ?
Q.9 Differentiate between Fax and E-Mail.
Q.10 What is teleconferencing ?
Q.11 What is meant by communication barriers ?
Q.12 What is the role of listening in communication ?
Q.13 Why positive attitude is important in communication ?
Q.14 What is information technology ?
Q.15 What is WWW ?
Q.16 How internet is connected ?
Q.17 Why is listening important in business communication ?
Q.18 How can listening be made effective ?
Part B
Q.1 “Communication is as essential for a business concern as blood and breathing are for life”. Do you agree ? Explain.
Q.2 What do you mean by formal communication ? Discuss its advantages and disadvantages.
Q.3 What is downward communication ? Discuss the purpose, pre-requisites, potential benefits and problems of downward communication.
Q.4 What is upward communication ? Discuss its advantages and disadvantages. How can it be made effective ?
Q.5 What is horizontal communication ? Differentiate it with upward and downward communication.
Q.6 What is grapevine ? Discuss its various types, advantages and disadvantages. How can it be made effective ?
Q.7 “One should feed, water and cultivate the grapevine rather than to curb its growth.” Explain.

 

GJ-IMT
Life, Work & Leadership Sample Format
Question Bank

Subject Name Subject Code:BBA-11 Principalbhupinder.com

1.Questions Short Questions:-
1. What is communication?
2. Differentiate between verbal and non verbal communication.
3. What is formal communication?
4. Why positive attitude is important in communication?
5. What is grapevine?
6. How can listening be made effective?
7. Differentiate between Fax and E-Mail.
8. What is meant by communication barriers?
9. What is the role of listening in communication?
10. What are Business Etiquettes?
11 Differentiate between Noun and Verb?
12 What is importance of dress code in interview?
13 Differentiate between an extrovert & introvert personality?
14 What is the importance of feed back in an organization?
15 What is advertising in corporate world?
16 What is massage decoding?
17 Define committee and giving its importance?
18 Explain briefly the types of non verbal communication?.
19 Why positive attitude is important in communication?
20 When written orders are issued?
21 What is formal communication?
22 Enumerate various speaking skills?
23 What is grapevine?
24 What are Business Etiquettes?
25 How can telephone be effectively used?
26 What is importance of dress code in interview?
27 What is teleconferencing?
28 What is Business Communications? Explain it.
29 What is Noun? Explain it.
30 What is Verb? Explain it.
31 What is Article? Explain it.
32 What is Passive Voice? Explain it.
33 What is Semantic Gap? Explain it.
34 What is Message decoding? Explain it.
35 What is importance of written instructions? Explain it.
36 What is Feedback? Explain it.

2.Questions Long Type Questions:-
1. What is business communication? Explain classification and objectives of communication.
2. What are the channels of the communication? Discuss various barriers of communications.
3. What are principles of effective communication? Describe briefly seven C’s of communication.
4. Change the Voice of any five of the following sentences.

1. We cook our meals here.
2. They are building the house.
3. Some boys have greeted their teacher.
4. Today he missed his lunch.
5. They were building the house.
6. Who teaches you English?
7. The principal will expel him from college.
8. I shall have written my letters by 6 p.m.
9. They couldn’t grind their axe.
10. Some day somebody may give him a prize
5. a).Give antonyms —
Adore, Dawn, Agony, Virtue, Good.
b).Give Synonyms —
Ardent, Esteem, Solemn, Candid, Beautiful
6. Write an application for obtaining loan from your employer?
7.

a). Develop the following sentence into a paragraph of about 100 words.
Write a paragraph on “Role of Education in Development of a Nation”?
b). Fill in the blanks with suitable article/preposition/conjunction:-
__________boy was going to school.
He lives ________Chandigarh.
He travels _____________car.
He is intelligent __________not daring.
Rajesh___________Ramesh are brothers.
8. Write an application for appointment as Management Trainees in an organization?.
9. What is grapevine ? Discuss its various types, advantages and disadvantages. How can it be made effective ?
10. You have done your MBA with distinction. Write an application for the job of senior Lecturer in Gian Jyoti Institute of Management & Technology, Mohali
11. Write a circular letter announcing the opening of new showroom of computer goods.
12. What are various communications styles?
13. You have been elevated ceo of Pepsi Cola. Draft a speech for the occasion?
14. Define committee; discuss its advantages & disadvantages?
15. What is upward communication? Discuss its advantages and disadvantages. How can it be made effective?
16. What are the various skills required foe appearing in an Interview?.
17. What is grapevine? Discuss its various types, advantages and disadvantages. How can it be made effective?
18. What is the importance of personal & Business Etiquettes?
19. Draft a report on declined of sales of electronic goods of your organization?
20. Explain the Semantic, Psychological and Organizational Barriers of Communications?
21 You want to buy a plot. For this purpose you want to take loan from your company. Write an application for the same.
22. Write an application to apply for the post of the executive trainee in a bank. How will your application change, if you are applying for a job with two years of experience?
23 Outline the process of communication. Briefly explain each step or communication. Why is feedback important?